"I live at 447 East 14th Street and the intercoms in our building have been broken for days. When someone rings the apartment I can speak to them through the intercom but the door won't open when I try to buzz them in. Both the M and T levels are inoperable. The only way guests, delivery people, or health care providers can get into the building is if I go downstairs myself and open the door for them. Aside from this being inconvenient, my wife is very sick an unable to make it to the lobby to let people in. It's difficult for me to be at work knowing that friends can't check in on her throughout the day.I called management and they are "working on it." They suggest calling security and having them let people in...you know how quick THAT happens!
Thank you for listening."
You can speak to people on your intercom? I still haven't managed that. Mine does buzz people in, though, which is obviously more important . . ..
Please keep us posted on your progress. I can't imagine any justification for giving this sufficient priority to ensure that it is fixed within a few hours, and certainly less than a few days.
I live at 447 too and I haven't been able to get through to maintenance.
That's the building with the model apartment in it the leasing office shows to new victims. Let them see Stuy luxury firsthand!
Listen, I've got brainiacs working around the clock on how to get teleportation around the disruption of the quantum state. The problem is that the special resource that enables teleportation is entanglement, see? Say you're Alice [this schmuck's wife, lying helplessly there on the living room floor], and one of my engineers hands her an electron in an unknown quantum state. She's gotta send that quantum state to either the T or M level, wherever the delivery guy from 'Number 1' is. If she tried to measure it directly, she'd disturb it! You dig?
Jeez, the problems I got!
What do you expect ? TS is only asking for a "modest" MCI increase for the intercoms in ST
You want functional intercoms? Then you are truly going to pay through the nose
Luxie is that you on the floor???!!!
great picture!
Everyone needs to document these malfunctions and outages so that the MCI for the intercoms can be challenged.
This system is less reliable than the old system. Granted, it has a camera attached, but it came with the loss of the flexibility of being able to answer the door from any telephone and the buzzer on this system cannot be heard disengaging by the person in the lobby, and doesn't always work.
Oh... and did I mention that the charge for this system is FOUR TIMES what you paid for the old one ??
CHALLENGE THE MCI !! When you get your MCI notice, write your complaints on the back along with your notes on malfunctions and send it back to DHCR.
LOL no, I'm tucked away in my apt in the east village where non lux doors work just fine.
Goodness! This reminds me of those poor lost prospectors! They spent over two grueling months surrounded by snow and their dying comrades only to be eaten by Alfred G. Packer! I would recommend that our landlord gets on the case before A&E has to do a surprisingly well-done re-enactment of this poor woman's ordeals on City Confidential!
Whoops!
Edna
Dipping into the old eggnog already?
The intercoms are not maintained by ST - an outside company who works only on weekdays is responsible for them - recently the intercoms in my building were out on a Saturday, Sunday & Monday (which was a holiday)
But TS, as landlord, has responsibilty to maintain them in proper working order.
The person to speak to regarding broken intercoms is Shannon at (212) 420-5017. Don't bother calling the regular number for service, since they'll only give you her voice mail. That's her direct phone number.
*I can't imagine any justification for giving this sufficient priority to ensure that it is fixed within a few hours . . .*
Ooops, I was channelling management there. A more tenant-oriented comment would substitute "insufficient" for sufficient.
It really is a disgrace that these things are going to be approved as MCI's. They are a definite downgrade from the user's perspective, especially the less mobile.
I had to have mine replaced three times in the first 6 months. And it still doesn't work half the time.
Who needs to see someone on a screen? I'm obviously not going to buzz someone in that I'm not expecting or don't know. (Like the Yunnie who buzzed me at 2:00 am a few weeks ago, asking to be let into the party.)
I think that's Robbie's Filipino house slave rolling on the floor in ecstasy, longing for his dear "little" Robbie to come and save him from the slums of Stuy Town and make mad monkey love to him.
I live in 447 and I am still not able to buzz people in. I called management again this morning and they told me someone came out to look at the door yesterday and it was working fine. Unfortunately they didn't take the extra step and visit my apartment to see if the problem may be internal. I have to take a half day off of work and wait for them to come back. Very frustrating.